“Kristin was knowledgeable, professional, and incredibly responsive. Admittedly, I have very high expectations regarding client service—Kristin at all times exceeded those expectations and went above and beyond to make our transaction go smoothly. She handled two complicated transactions for us and gracefully navigated the odd and complicated aspects of both deals (Buyer and seller side). At all times, we knew we were is fantastic hands and that she would get the absolute best result for us. I highly recommend Kristin (and Diane)—you will not find a better team in NOVA. ”
Taylor Chapman, Falls Church (Seller)
“Kristin was awesome to work with during the sale of our home. Her communication was always timely and thorough, she answered all of our questions, marketed our property well, and helped us sell our home for well above asking price with no contingencies. We were very happy with the entire process and would definitely work with Kristin again. ”
Angela & Jake, Alexandria (Seller)
“Kirstin was fantastic during the purchase process. Her recommended approach in a competitive marketplace allowed us to ultimately get the home under contract. She is very responsive at all times and has no problem having the tough conversations that occur in most transactions. ”
Jake C. (Buyer)
“Kristin was very knowledgable in the area we were looking in. Additionally, we felt she really understood and respected our criteria and priorities. I met with other agents and Kristin definitely had an eye for detail and was very well out together. We’re very happy to of worked with her.”
Taylor Mountain, Del Ray (Buyer)
“Kristin was very helpful in the process of finding a property that fit my needs. This was my first home purchase and couldn't be more excited in moving in soon. Like I said this is my first purchase so I don't have much experience with real-estate agents, but my parents both said that Kristin was more helpful in ways then other real estate agents that they have done business with ”
Will Leach (Buyer)
“Kristin was very familiar with the buildings in my target area. She also did a good job remembering all my preferences.
Kristin was very patient and professional throughout the process. She responded promptly to any queries.
It is a tough market for buyers in Arlington, Va., right now, but Kristin made the process (which took six months) as painless as possible.”
Nicole Campbell, Arlington, Va. (Buyer)
“After hearing all of the good reviews from friends regarding their experience with Kristin we decided to give her a call and talk about our needs. Out first conversation was great, she understood what we were looking for in a home and was easy to talk to. Kristin made the home buying process very easy for us. She was attentive to our needs and seemed to know the questions we had before we asked them. Every step of the process was smooth and effortless. She truly made us feel completely at ease while going through what could have been a stressful event. Kristin was friendly, professional, communicative, and accessible. We were very happy to be working with her and could tell she cared about making the process as easy as possible for us. I can't say enough about how pleasant Kristin was to work with. She understood the market, had a plan and executed it seamlessly. Meanwhile, she was attentive to our needs and advocated on our behalf to get us the best deal possible. She is a true professional and took her job seriously, and I could tell she liked helping us through the whole process!
Kristin is top-notch we definitely recommend her to anyone looking to purchase a home! ”
Craig Lewis - Alexandria (Buyer)
“Kristin did a phenomenal job pricing, marketing, and managing the sale of my home in a very competitive marketplace. It was my first time selling a home and Kristin's knowledge of the process put me at ease. She was organized and kept me informed throughout the sale. Kristin is not only a professional, she is also very friendly and invested in the success and happiness of her customers. I felt like she was rooting for me to get the best deal possible. She is one of the best realtors I have ever met! Can't wait to buy my next home with her:)”
Eryn Gutshall, Arlington (Seller)
“Kristin was amazing. We would not have been able to purchase the house without her help. ”
Brian, Arlington VA (Buyer)
“Kristin was a huge help with the quick turn around from getting the house ready to show, to listing, to the actual sale. She was greatly helpful with a couple of hiccups along the way to final sale of the property and greatly reduced the stress in selling my home. ”
Richard Hefter, Arlington (Seller)
“She was very approachable to talk to and the whole process was very quick with no issues.
Will Ingalls Arlington, VA (Buyer)
“Kristin was highly recommended by a trusted friend who had worked with her recently to purchase her home. As soon as I met Kristin I could tell she wanted to understand my needs and was ready to dive in with me on finding my condo.
Kristin went above and beyond in all aspects of the purchase process, managing communicating with multiple people on my end, and coordinating several things over phone and email for us while she was away on vacation. She took care of us.
We had a slightly more complex purchase process and were on a tight timeline, and Kristin was on top of everything. When we were waiting on information from other parties she was great about updating us about the follow-up she was doing on her end. She managed my nervous first-time buyer questions patiently and with compassion.”
Laura Clark, Arlington (Buyer)
“Kristin was excellent throughout the entire sales process. She walked through our property before we listed it and provided recommendations on things to do (e.g. items to move, places to "thin," etc.) to make the place show better. Once we felt it was ready to list, she coached us on different pricing strategies and how each could potentially work in our favor given our circumstances (we needed to sell quickly as we were purchasing a new home). When our place finally hit the market, Kristin was very knowledgeable as she advised us every step of the way.
Ultimately, we ended up selling our place well above our asking price, without a single hiccup along the way. It's obvious Kristin has an excellent grasp of the local market. She's extremely thorough and well-versed in aspects of the sales process, which definitely put our minds at ease and made things easy on us. I'd recommend Kristin to anyone looking to buy/sell in the DC Metro area.”
Billy Elgert, formerly of Arlington (Seller)
“My husband and I absolutely loved working with Kristin Panzarella! Kristin was extremely helpful when buying our first home. She was patient, hard-working, and always available to talk whenever we had any questions. Kristin's advice was so useful, she really made this process so smooth!
We would highly recommend Kristin to anyone who is trying to buy or sell their home. She was just fantastic and we plan on referring her to any family and friends as well!”
Meredith and Brendan Clancy, Burke (Buyer)
“Kristin made the home buying experience easy and stress free and I felt comfortable working with her and asking any questions I had along the way! She was very helpful throughout the entire process and took the time to explain everything to me thoroughly and also seeked answers to questions I had when she did not know the answer herself. She was a great resource for me, especially since I was a first time homebuyer! ”
Allison - Arlington VA (Buyer)
“From the moment we met Kristin we felt at ease with the home buying process. As first time buyers it is a daunting/ intimidating process but with her vast knowledge of the area and confidence that we would find a place to call home, we knew Kristin was the perfect fit for us!
Our home buying process was a breeze with Kristin leading us every step of the way! She knew all about the various areas of Arlington in which we were searching for homes. When it came time to put an offer on the house we loved she made the complicated process simple to understand. Her connections, recommendations, and quick responsiveness to every text/phone call/ email we had put all our anxieties to rest.
I wouldn't rate Kristin anything but excellent across the board! She was extremely patient with us throughout our home search, always willing to check out a house after work or on weekends. Kristin is always on top of her communication! Any time - day or night, weekdays or weekends - we knew we would get a response if we needed something. Having a realtor you can trust is imperative throughout the home buying process and we fully trust(ed) Kristin. ”
Christine & Evan (Buyer)
“Kristin was recommended to us by Kadance - the realtor we used for our previous transactions but subsequently moved out of the areas.
Kristin was incredibly thorough throughout the entire process. She provided a critical sounding board that was always willing to help us think through our transaction. She ensured that we made a competitive offer, without overpaying. She was willing to offer her candid assessment of various properties we were considering. Her expert advice was critical in helping us weed out various properties and ultimately land the perfect property for our family.
Kristin was incredibly responsive. Always willing to answer an email, text or phone call whenever we had questions. Most importantly, Kristin was adept at gathering information about properties we were considering and getting answers from listing agents to our questions. We felt incredibly well informed throughout the entire process.
Our home buying experience was a logistical challenge given that we were trying to sell our house and buy a new house within the span of a few months. Kristin could not have been more understanding and willing to work with us through the home buying process. Her willingness to think creatively and push the process forward cannot be understated. We are incredibly appreciative of her efforts and will most definitely recommend Kristin to others. ”
Kaitlyn and Matt (Buyer)
“Kristin was absolutely amazing. She truly went above and beyond in every aspect. She was wonderful to work with and helped up understand the process so well. I would 100% recommend her to others.
She communicated well, listened to our needs, went above and beyond to find homes that were just right for us. She worked continuously to make sure we found the right home, even keeping tabs on houses we had offered on and didn't get, which is how we ended up getting our dream home.
Kristin is a wonderful realtor and person. She truly cares about finding the right home for her clients, she never once made us feel pressured or rushed. It made the home buying process so comfortable at a very stressful time. She is a wonderful partner to have!”
Mandi Bottle (Buyer)
“My husband and I recently purchased our first home in Haymarket, VA. Kristin Panzarella was nothing short of amazing. If you read no further know this, you are doing yourself a disservice if you do not use Kristin as your realtor. We ended up building our home and could not have done it without her. Kristin helped us every step of the way from outlining deadlines, highlighting need to know information in the contracts, attending all meetings/walk throughs, and making follow up calls with the builder rep when needed. My husband and I will be forever grateful to Kristin and look forward to working with her again. ”
William and Amber Mayo (Buyer)
“This was my first home purchase. I really did not have a full understanding of how much work is put into a home purchase until we started into this process. Kristin took on ALL of the work and made this process very easy and low-stress for me. She communicated extraordinarily well and always set my expectations properly. I really could not have asked for more. I am a business owner and contractor and I have NEVER worked with any professional service that offered this level of client experience from start to finish.”
Robert Groff, Arlington (Buyer)
“As a first time home purchaser, I had no previous/direct experience with the home purchasing process and so I both arrived to the process with a lot of questions, and further developed a lot more questions as the process unfolded. However, although inexperienced with the home-purchasing process, I am intimately familiar with customer service and with quality management/quality assurance. Kristin was, at all times, the consummate professional. I truly cannot imagine the process being shepherded more conscientiously, more politely, more patiently or more respectfully. She answered my many queries clearly and with absolutely the appropriate level of complexity. When she was not 100% certain of the answer to a particular question, she acknowledged this, worked diligently to find the correct answer, and furnished it as soon as she had it. Her attention to detail was remarkable and the speed at which she responded to queries or requirements from all involved parties (such as the sellers' Agent, the lender, etc) was equally impressive. I truly cannot imagine the process having been shepherded any more diligently, deftly or professionally and would wholehertedly recommend Kristin within hesitation.”
DP Ryan, Fairfax VA. (Buyer)
“Kristin was great to work with. She had an abundance of knowledge on the local market, price points, sales of comparable town homes, and professional contacts to provide additional estimates and expertise. When asked, she was open to provide her opinion, which I appreciate. There were a few issues with the state of the property that required additional appointments with experts to provide cost estimates to fix. Kristin really helped me out by quickly identifying qualified companies, scheduling appointments within 24 hours, and rearranged her schedule so she was at the property during these appointments.
Early on in the process, Kristin provided a checklist and timeline of when things were due in order to meet the expedited closing timeline. She worked with the lender [more than me] emailing and calling to get updates and provide additional information on my behalf. This made the whole buying process smooth as I could focus on gather the appropriate financial documentation. Kristin communicated regularly through the whole process by phone, email, and text messages at all hours of the day. She was always working and she treated me like I was her only client.
I would recommend Kristin to anyone who is in the market, whether be their first home buying experience or not. Her upbeat attitude, knowledge of the home buying process, and willingness to go out of her way to support me throughout the entire process will make me a repeat customer.”
Tom Russo, Arlington (Buyer)
“I never write reviews, but I feel compelled to share my experience working with Kristin. My wife and I don't believe there is another agent out there better than Kristin. We worked with her for several months before we found the perfect house. She was extremely patient and always had our best interests in mind. Considering her attention to detail when we visited properties, responsiveness (she responds to texts and emails immediately), and ability and willingness to explain things, my wife and I feel so lucky to have met/worked with her. She has an excellent understanding of the area and was able to run comps so we knew if a house was priced too high (we actually bought our house for a little bit less than the appraisal price!). I have already recommended her to two friends. ”
Bill, Reston, VA (Buyer)
“Working with Kristin was amazing! Since this was the first home, Kristin made sure to keep the process as easy and simplified as possible. Kristin was also a fantastic agent because she was very understanding when I would get nervous or tell her i didn't really like a certain place. I always felt comfortable talking with Kristin about what I was looking for and always felt like she was on the same wave length as me. She was fantastic about following up to make sure I was happy with the searches set for me and what i liked and didn't like about each place we visited. Kristin's knowledge of the area as well as her enthusiasm in the Arlington real estate market made her the best choice for me. I would definitely recommend Kristin to anyone looking to buy a home in the Northern Virginia area!
Morgan Bean, Arlington (Buyer)
“Everything was handled to perfection.
Every step of the way ran like clockwork to include: preparing for the sale, handling buyer's offers and getting to close. In preparing the sale process, Kristin Panzarella recommended great contractors for doing floor repairs, excellent touch-ups that brought value and appeal to the property and an excellent decorative staging company. The house looked immaculate on the first day it was for sale. Just prior to hitting the market, Kristin did some neighborhood research and actually had buyers lined up to make offers on the first day. On day 1 of the listing, we had 4 offers and ratified 5 days after the property hit the market. That was awesome. What was even better is how she put together innovative seller strategies to compel the best offer yet make it fair and appealing to the buyers as well. This was evident at closing, in the buyers delight in getting the home.
Lastly, the closing was a breeze. Kristin worked with the HOA staff to close out docs and sale processes, made document requests and organizing the paperwork simple. It was the easiest real estate transaction ever and we closed in 21 days! Overall, her knowledge and professionalism was second to known. Every step of the way, she made you feel informed, confident and assured you were making the best decision. Such a great experience.”
Dave, Arlington (Seller)